Last updated: April 23, 2026
This Privacy Policy describes how King Laundry (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.kinglaundry.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
No mobile information, including phone numbers and SMS consent data, is shared, sold, rented, or transferred to any third party or affiliate for marketing, advertising, or promotional purposes. Mobile numbers and SMS opt-in information collected by King Laundry are used solely to deliver the messages you have opted in to receive (such as order updates, pickup and delivery notifications, verification codes, and promotional offers from King Laundry itself) and to provide customer support.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share mobile information only with subprocessors strictly necessary to deliver those messages on our behalf (such as Twilio, which delivers SMS, and our cloud database providers). These subprocessors are contractually restricted to using the information only to provide services to King Laundry and may not use it for their own marketing purposes.
You may opt out of SMS messages at any time by replying STOP to any message from King Laundry. For help, reply HELP. Message and data rates may apply. Message frequency varies.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include:
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services. Usage Data does not include mobile phone numbers or SMS consent data.
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
Mobile information exception. Notwithstanding anything else in this Privacy Policy, mobile information (including phone numbers, SMS consent records, and message contents) is never sold, shared, rented, or disclosed to any third party or affiliate for that third party's or affiliate's marketing, advertising, or promotional purposes. Mobile information is used only as necessary to deliver the Services and to comply with law.
In the past 12 months we have disclosed the following categories of personal information for the purposes set out above:
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you. We do not sell or share mobile phone numbers, SMS consent data, or SMS message contents for any advertising or marketing purpose, ever.
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
If you have complaints about how we process your personal information, please contact us using the contact details provided below.
Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:
King Laundry
1980 Maple Avenue
Los Angeles, CA 90011
Phone: (323) 708-4000
Email: contact@kinglaundry.com